Phone #1, it the message mentioned the device is associated with another AT&T owner, get it removed from that account to to unlock it. (tried a few times, the same message received) This was a brand new in the box device (Update: Now the message say it has a pending request to unlock it) Phone #2, I received the email saying "You've tried to ...4 Nov 2016 ... Thank you for reaching out on our Business Community. All of our device unlock request are processed here: https://www.att.com/deviceunlock/#/ ...Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network.May 4, 2015 · Unlock Request Denied. I bought a used Moto X - XT1058 in my country (Pakistan) about 2 months back. The device was network locked. I'm a Non-AT&T Mobility Customer and outside US. Your device is currently active on another AT&T customer’s account. I checked the device thoroughly and verified its IMEI etc to ensure it wasn't a stolen device. To best serve you with your request while you're out of the country, please call our International Support Team at: +1.314.925.6925, or Click Here to Chat with a representative. It is also important to make sure your device has Met All Eligibility Requirements to continue the unlock process. We hope this helps, and have a great day!That would explain why you can’t unlock. Not sure what you mean by “request pay off” but you pay off an installment plan by logging into your account and paying it off online. If you have already ported your numbers, you then just have to wait for your final bill to be settled before you can unlock. 0. 0.Jan 23, 2018 · Two days later I received and replied to a confirmation email. Confirmation number is ***** Two days later I went back to ATT.com to check the status of my request. I found that the request was approved and there were instructions to unlock the phone. Line 3 of these instructions was: "Enter #7465625*638*, the unlock code, and #.". Method 2: Using the AT&T Online Unlocking Portal. If you prefer a more …That is correct, you have to submit an unlock request for iPhones, but you won’t need an unlock code to complete the process. You can submit a new request if you lose your unlock code. There’s a limit to the number times you can try to enter the code to unlock your device. The specific number depends on your device model and manufacturer.Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that ...I initiated an unlock request and it was approved promptly. The phone is on iOS 15.3.1. Unlock instructions gave two options (a) replace the sim with another carrier (b) backup, erase, restore. I chose path (a) and completed the setup. The new carrier connected on data service but no phone / text service.That would explain why you can’t unlock. Not sure what you mean by “request pay off” but you pay off an installment plan by logging into your account and paying it off online. If you have already ported your numbers, you then just have to wait for your final bill to be settled before you can unlock. 0. 0.For More Information. For information about other telecommunications issues, visit the FCC's Consumer Inquiries and Complaint Center, or call 1-888-225-5322 voice or ASL Video 1-844-4432-2275; fax 1-866-418-0232; or write to: Federal Communications Commission. Consumer and Governmental Affairs Bureau. Consumer Inquiries and …Aug 17, 2021 · Hello @ STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to review ... I submitted a request to unlock a phone but misread the email I got in return and did not click confirm when I got the email. Now the 24 hour confirmation email has expired. When I try to confirm the unlock request via the email it says that the link has expired and I should submit a new request.-If you have a business-owned device, your company must authorize you to unlock it. Then, go to our online Unlock Portal and submit your request. Once it has been submitted allow 48 business hours to receive the email including either the approval or denial of your unlock request. I hope this was helpful!If the latter, you will need to call AT&T and request level 2 support to unlock the phone. Be prepared to provide documentation and originally IMEI. Call 611 and ask for technical support. Explain to them you’ve tried to unlock the device through the online portal.2.) Bring your phone number or get a new one. If you want to bring your phone number with you (to avoid having to send a “this is my new number” text to everyone in your contact list), you can easily transfer your current number to Mint Mobile from AT&T during the activation process. (The following instructions are for switching from AT&T ...May 4, 2015 · Unlock Request Denied. I bought a used Moto X - XT1058 in my country (Pakistan) about 2 months back. The device was network locked. I'm a Non-AT&T Mobility Customer and outside US. Your device is currently active on another AT&T customer’s account. I checked the device thoroughly and verified its IMEI etc to ensure it wasn't a stolen device. 25 Jan 2023 ... I will be requesting a Carrier Unlock from AT&T because: Reasons. Once the UNLOCK of both phones is complete, I am switching carriers to ...Make sure you are connected to the Metro by T-Mobile network or Wi-Fi. Swipe up on your Home screen to open the Apps tray and follow the steps below: Newer Samsung Devices (2019 or newer): Settings > Connections > More Connection Settings > Select Network Unlock. Other Android Devices: Use the Device Unlock app or Unlock app pre-installed …AT&T said once I paid off the phone I could unlock them and switch to a provider that does provide service in the area I am in. NOT!! My request to unlock both of my Iphone Xs ware denied and say I must wait 30 days to try again. I cannot wait 30 days to try again I need to switch now to a provider so I can get reasonable phone service.Hey there, @bashiribinari.We are here to help with your device unlock confirmation email. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.If you do not have a wireless phone account, you have to select Confirm request on the email we sent you. …Thank you for clarifying your problem, @cbailey923. Simply power the device off, insert a non AT&T or Cricket SIM, power on the device, and enter the code when prompted press ok and the device is now unlocked. Use extreme care during the unlock process, as the incorrect entry of an unlock code too many times during the life of the …Unlock eligibility requirements. Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. By Lauren Hannula Last updated 13 December 2023 In this article: Before You Unlock Your AT&T Phone How to Unlock Your AT&T Phone What Is an Unlocked AT&T Phone? Why Unlock an AT&T …Feb 5, 2024 · Phone unlock request. Hello! I have been trying to unlock my phone but It says that I have tried too many times and need to wait 24h. I waited 24h and tried again and it said the same thing. I then waited 5 days and tried again and it also said the same thing. I really need to have this phone unlocked as soon as possible. For More Information. For information about other telecommunications issues, visit the FCC's Consumer Inquiries and Complaint Center, or call 1-888-225-5322 voice or ASL Video 1-844-4432-2275; fax 1-866-418-0232; or write to: Federal Communications Commission. Consumer and Governmental Affairs Bureau. Consumer Inquiries and …Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Unlock your phone using our online service. We unlock all phones using the IMEI number so that your device is capable of using any Networks sim card. Our recommended method of unlocking is safe and legal, No technical skills are required; simply follow the 3 steps bellow to unlock your device now. Your IMEI can be found in Settings > About ...There is still no guarantee that AT&T will unlock the phone or that it is even eligible to be unlocked. AT&T recently sent out a lot of cheap prepaid phones as replacements for people who had phones that would no longer work on AT&T. Many people decided that they did not want these cheap prepaid phones and bought themselves a …Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that ...27 Nov 2023 ... can request a FREE unlock on the AT&T unlock portal here: https ... Unlock eligibility requirements Your device: - Is an AT&T phone or device ...If the status of your unlock request is still pending, it may take some additional time for your unlock request to be canceled. Let us know if you do not receive your confirmation email again within two business days after your new unlock request and we'll be happy to help. Sean, AT&T Community Specialist. 0. 0.Are you the proud owner of an unlocked phone? Congratulations. Unlocked phones offer a world of possibilities, allowing you to switch between different carriers and take advantage ...If the status of your unlock request is still pending, it may take some additional time for your unlock request to be canceled. Let us know if you do not receive your confirmation email again within two business days after your new unlock request and we'll be happy to help. Sean, AT&T Community Specialist. 0. 0.Unlock request denied: Account inactive more than 60 days. We were ATT customers for years until about 2 years ago when we bought new iPhones and started service with a different carrier. Our old iPhones (5 & 4) sat inactive here at home collecting dust. A relative from Germany visited and when we saw she was still using an old flip …Dec 13, 2023 · To unlock your AT&T phone: Find your device's IMEI number and your PUK code. Visit AT&T's online unlock portal to request a device unlock. Enter your IMEI and AT&T account information. After AT&T approves your request, use your unlock code and follow the instructions for your specific phone. AT&T makes it easy to unlock a phone or tablet on ... Jul 10, 2022 · Sunday, July 10th, 2022 10:15 AM. Unlock Submission Request is Grayed out. Cannot press "Submit" button. I need to unlock my iPhone13 that I bought in December. The phone is all paid & meets all the eligibility criteria. When phone number or IMEI is entered, it doesn't give the Submit option as if I am not eligible or doesn't have the permissions. Nov 24, 2017 · If your phone is paid off and all other requirements met for unlocking, you can submit an unlock request through the portal. https://www.att.com/deviceunlock/#/ Your plan has absolutely nothing to do with whether your phone is carrier unlocked or not. To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, ...Method 2: Using the AT&T Online Unlocking Portal. If you prefer a more …27 Sept 2022 ... It Must be done online with ATT. My error message was ACTIVATION REQUIRED, Unable to Read SIM Card... Visible only requests Unlock of the "Phone ...ATT is unbelievable. They refuse to unlock 2 of our 4 phones. They agreed to unlock all, then when we switched to T-Mobile moved 2 lines, now all of a sudden 2 cannot be moved. My youngest son has an iPhone 5 - super old and paid off years ago. Suddenly his phone and my husband's phone (iphone6) are both under some …Oct 26, 2023 · ATT is refusing to unlock my phone. After I spent an entire day on phone with incompetent customer support, I finally got a unlock request submitted. However, It is telling me that my phone is "new... To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, ...Nov 9, 2023 · Apparently, requests to unlock phones cannot be made through customer service representatives but, instead, must be made online. The problem is, the online portal has been down for hours. &nb... Is an AT&T phone or device and isn't active on another AT&T account. Has a paid-off installment plan. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to …Going to our Device Unlock portal. Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer. Enter your IMEI if you are a non-AT&T Customer. Follow the prompts. It can take 7 business days, or longer, for your request to be processed.Feb 5, 2024 · Phone unlock request. Hello! I have been trying to unlock my phone but It says that I have tried too many times and need to wait 24h. I waited 24h and tried again and it said the same thing. I then waited 5 days and tried again and it also said the same thing. I really need to have this phone unlocked as soon as possible. Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to …Hey there @lavadagail, we certainly understand you concerns with needing to submit your device unlock request, and we'd like to provide more information on how to complete the process. First, we want to make sure that you've reviewed and confirmed that you've met all device unlock eligibility requirements: . Is an AT&T phone or device and …Hey there @lavadagail, we certainly understand you concerns with needing to submit your device unlock request, and we'd like to provide more information on how to complete the process. First, we want to make sure that you've reviewed and confirmed that you've met all device unlock eligibility requirements: . Is an AT&T phone or device and …The unlock code has to come from the manufacturer. If for some reason AT&T has purged any information on this IMEI, they no longer have access to the unlock code. If an FCC complaint cannot fraud them to do more research to acquire the code for you, then you have to pay an unlock service.Method 2: Using the AT&T Online Unlocking Portal. If you prefer a more self-service approach, you can use the AT&T online unlocking portal to unlock your prepaid phone. Visit the AT&T website and locate the unlocking page. Provide the necessary information, such as your device’s IMEI number, account details, and any …It usually takes up to 2 business days for the unlock request to be reviewed and completed/denied. If a code is sent for unlock, it takes 48 hours after that point to be able to resubmit another unlock request. You can check the link we provided in our previous response, which has more information about how long it typically takes to …How to Send an AT&T Phone Unlock Request - Quick Guide Unlock the …Jan 23, 2024 · To submit your request online, you will need to visit the AT&T official unlocking request webpage. This page will guide you through the steps to complete the request form accurately. You will be required to provide details such as your phone’s IMEI number, AT&T account information, and contact information. Unlock request denied --- The info you gave us doesn't match our records. I got account transferred from the company I was an employee of. Tried to unlock the phone but got "The info you gave us doesn't match our records" email. I don't know what info is not matching -- I have this phone for many years and it was on company's plan.In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions or concerns. Jeff, AT&T Community Specialist.For other frustrated AT&T customers, who are not able to unlock their devices through the online portal: 1. make sure you open the confirmation email, click on the confirmation link, and verify that the status of your request changed from PENDING to IN-PROGRESS. 2. if, after 2 business days, your request hasn't been resolved (status …Sep 20, 2016 · To unlock a phone for a business account, the one submitting the request must be either authorized by a current or former AT&T business customer. Learn how to request an unlock code to allow your AT&T device to operate on another compatible wireless network by accessing the online article – Unlock phone or tablet . Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. You'll receive a confirmation email with your unlock request number.To unlock your phone, you’ll need to have your device’s IMEI number. That’s the set of digits that's unique to each phone worldwide. To find your IMEI on your iPhone, just launch the ...The iPhone SE and 6 are sold at half price and WILL NOT be unlocked without completing use on ATT prepaid. Unless the phone was previously purchased at FULL PRICE and used on ATT, in which case the user should have unlocked for you, it cannot and will not be unlocked. ATT prepaid phones are substantially subsidized and …As far as cancelling an unlock request goes, it seems like a limitation of the Unlock Portal. Your requests will not timeout if you fail to confirm your email address. And there is no option to cancel an existing request. My request will probably be "stuck" forever. But it doesn't matter anymore since I got my phone unlocked with the workaround.7 years ago. You definitely want to unlock your phone before moving to another carrier. Unlocking your phone has no effect on your ATT service. It will continue to work. Be advised, your request to unlock won't be approved unless you have been using that phone 6 months or more on prepaid. 0.27 Jul 2020 ... After more than a month trying to unlock my AT&T iPhone 7 Plus, AT&T ... How to fix blacklisted phone - Unlock Blacklisted Phone - Remove IMEI ...How to Send an AT&T Phone Unlock Request - Quick Guide Unlock the …Scroll down to locate the number of the phone you'd like to unlock. Select Request Unlock. For eligible iPhones, a "Your device is now unlocked" message will display as well as text your device a confirmation. No additional action is needed. Contact us at 1-800-CRICKET (274-2538) if you meet the eligibility requirements but cannot unlock your ...Two days later I received and replied to a confirmation email. Confirmation number is ***** Two days later I went back to ATT.com to check the status of my request. I found that the request was approved and there were instructions to unlock the phone. Line 3 of these instructions was: "Enter #7465625*638*, the unlock code, and #.".The voluntary unlocking agreement says that they should respond to you within 48 Hours when you request unlock your phone. It does not guarantee they can unlock your phone. If you want to take it one step further you can file an FCC complaint. It's not going to get the job done any sooner, but will draw more attention.Unlock Phone Request I cannot unlock my phone. On your website, …We can't unlock your device today. Device IMEI number: 013967005712323. Request number: NUL325222307162. Hi AHMED, You've tried to unlock this device too many times. Wait 30 days and then submit a new request. Thanks for choosing us, AT&T. This is an automated email.Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm .... Trouble unlocking phone. My phone installment plThere is still no guarantee that AT&T will unlock the If the latter, you will need to call AT&T and request level 2 support to unlock the phone. Be prepared to provide documentation and originally IMEI. Call 611 and ask for technical support. Explain to them you’ve tried to unlock the device through the online portal.A contracted AT&T SIM card works in an AT&T Go Phone; the SIM cards are programmed to function on the AT&T GSM network. An AT&T customer under contract may purchase a Go Phone to r... Jan 20, 2021 · Here are the instructions to complete your u Is an AT&T phone or device and isn't active on another AT&T account. Has a paid-off installment plan. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to … 17 Apr 2018 ... How to Unlock phone for free through AT&a...
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