I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - Stop by a …Returning equipment. How do I return equipment when there’s no store in my area I need a printout tag for the equipment so when I take it to UPS. Question. •. …CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Returning Equipment. I am trying to return equipment and I want to do it through UPS pick-up or drop-off, since I cannot return it in person, but everytime I tried to do it through Xfinity returns, I get no devices to choose from. Also, I talked to a representative and they keep guiding me to the same link to get help on how to return the ...Jun 7, 2023 ... What you will need to do is take your equipment in to an Xfinity store. They can take possession of your equipment and cancel your service. If ...Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Every time I log onto the return equipment page there is never anything listed for me to choose to return. So each time I call and speak to someone and they direct me to go to a USPS store to return the equipment, but then I have the same issue, I don’t have a return label to send. Now I've been charged 100 dollars for not returning equipment.The best way to return your xfinity equipment is by calling us . Our experienced technicians will make sure that all of your devices are returned safely and ...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...On behalf of Xfinity, we would like to thank you for being a valued customer. We would like to help you with your Xfinity equipment listed below that must be returned. Equipment: X1 Digital Cable Box. Serial Number: [redacted] Be sure to have your account number when you return your equipment. to ensure it is properly applied to your account.Follow these steps to ensure that your equipment is safely and securely packed for return. Unplug your equipment: Begin by unplugging all of your Comcast equipment, including your cable box, modem, router, and any other devices that you are returning. Make sure that all wires and cables are disconnected.XfinityHi, @user_079ef7 Sorry to hear you are having troubles returning equipment back to us. You can drop your equipment off at your nearest Xfinity service center, UPS store, or call to schedule a pick through UPS. Here are all of our options to return equipment: https://comca.st/3b2Hg1mXfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Jul 5, 2022 · You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a...3445 N Federal Hwy. Pompano Beach , FL 33064. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 1550 North Federal Highway. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Sep 8, 2023 ... You can still take it to an UPS store and have them box it and send it back. Make sure you get a receipt for it.Apr 26, 2022 ... Easy for them to say, just drive to a UPS store. I have so much to do after mom died- xfinity is on the bottom of my list. After numerous calls ...View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. To return unused/disconnected Rogers rental equipment (and to avoid unreturned equipment fees!) just ship it back to us at. We’ve partnered with Canada Post to offer you a convenient, no-charge return of your rental equipment. To avoid fees, you must return rental equipment. If you have already received a return authorization email, please ...Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...I got an email from Comcast that if I returned the modem, I would get a $50 credit to my account. I promptly returned it several weeks ago. What happened was: 1) I was NOT credited the $50. 2) I am still being billed for the returned equipment. 3) I have been getting billed for the return equipment for months after I stopped using it!Hey life happens @Kisstheviolets3 we totally get that. Please follow the instructions below so we can talk 1-1 and get that reporting process started. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.Login to your Xfinity account portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return and click continue. On the next page, choose UPS prepaid, print the shipping label, and click confirm. Pack all the devices, including the power cords, in the box they came in and …After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...May 13, 2015 ... Comcast has a contract with UPS Store. There is a return shipping label in the box. Have the UPS Store clerk open the box, take out the label, ...After you cancel the service you do have 14 days to return the equipment to avoid the un-return equipment fees. Now the amount will be automatically credited back once you return the TV box back to us. You can either return it at a local Xfinity Store or you can visit our return website and print out a return label and take it to the UPS store ...Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... Hello, I have recently closed my Xfinity account and am receiving text messages about returning equipment within 30 days? I used all my own modem and router during service and never received any Xfinity equipment so I don't know what items these messages are referring to.I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - Stop by a …Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Most of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info. Comcast really needs to be regulated more by an agency that isn't corrupt to the core. Reply reply Murcielago311 • The 'scam' is that they get customers to rent those modems. ... We moved out of Comcast's area, returned their equipment in the midst of some kind of chaotic office renovation, and went about one of the million other things that ...You can return your equipment without penalty: If you have canceled your Xfinity service and the equipment is returned within 21 days of the service being …Apr 26, 2022 · Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...What items would be missing? Once equipment is returned to us if you have a balance only because of equipment fees then a letter would be sent through to the credit reporting agencies stating that your debt had been removed/cleared or paid in full depending. More information on returning your equipment can be found through this …By Internal Revenue Service definition, an independent contractor is an individual who does not work under the direct control of an employer. These workers set their own hours, use...Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.Oct 30, 2014 · Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Aug 28, 2021 · That's a great question! We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Gold Problem Solver. •. 5.8K Messages. 5 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.XfinityRoberto. +17 more. Official Employee. •. 995 Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there.Anyone can return equipment for you and you can always remove equipment whenever you want. CCChristinaS. • 3 yr. ago. Hi, u/MasterAndOverlord. You definitely do have the option to rent our equipment short term then use your own modem. The only thing I'd make sure is, when you do move the modem to your new account that it's removed by us off ...We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on …CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Article | Comcast Business SupportMar 6, 2023 · Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup. Returning Equipment. If you rented Xfinity TV equipment like set-top boxes or DVRs: Return equipment to local Xfinity store to avoid charges. Get a receipt when returning equipment. Keep receipt until 1 billing cycle to ensure no equipment fees. Alternative TV Options. Once you’ve cancelled Xfinity TV service, you may want to …Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Thanks. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I returned ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Therefore, we asked my husband's cousin to return the internet/cable equipment in a local Xfinity Center within that week since we don't have a chance to do it at that time. We came back to CT after 3 wks & since then we thought everything is all set with Xfinity until we recently received a bill amounting to $350 as a charge for the …1 day ago · Return equipment. U. user_960ba4. Visitor. 11Messages. Tuesday, February 20th, 2024 7:07 PM. Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Suite 120. Lodi , CA 95242. Xfinity Store by Comcast Branded Partner. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your CA Xfinity Store by Comcast at 3801 Pelandale, Suite A-11. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Dec 12, 2023 · Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box? Key Takeaways: Returning Xfinity equipment can be a simple process with the right guidance. Understanding the Xfinity equipment return policy is crucial before …You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.May 8, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Moving and bringing your Xfinity Home service with you to your new address? Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.1 day ago · XfinityTony. @user_960ba4 Thank you for your post! Did you ever receive a free Flex streaming box? Since you owned your internet equipment, this is the most likely suspect. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the …With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...Oct 4, 2023 · Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers. Dec 23, 2023 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. Aug 11, 2021 · I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Xfinity asking me to return an equipment that they never sent!! Any solution Xfinity asking me to return an equipment that they never sent!! ... Getting Started. Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Returning equipment. U. user_jc7she. 1 Message. Wednesday, December 13th, 2023 …Yes, I suspect you will experience the same humming noise. The technician who made my service call said it was the internal hard drive AND the fan causing the noise. Anyway, he swapped it out with a brand new device (the PX013ANM was a refurbished unit), an XG1v4-A, which is so quiet I can hardly hear anything.Returning Comcast rented equipment would remove a non-return fee if one has been charged (those are no fun, and a good reason to return rented equipment within 30 days!), but there is not a credit applied for returning equipment. Thank you for asking! I hope that clears things up, but please let us know if you have any other questions!Jun 4, 2023 ... Xfinity's policy in upgrading equipment ... Otherwise, what is stopping you from returning the equipment saying that you are going to use your own ...Suite 120. Lodi , CA 95242. Xfinity Store by Comcast Branded Partner. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your CA Xfinity Store by Comcast at 3801 Pelandale, Suite A-11. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!. XfinityReturning Comcast equipment can be a straightforward pro Visit us at an Xfinity Store or Comcast Service Center. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting https://comca.st/3v4RV1u. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from … Return all Xfinity equipment (modem, route No worries, we relish an opportunity to make things as easy as possible for great customers like yourself. Please send us a direct message, @user_20e940, with your full name and complete service address included to begin.For future reference, you should also be able to schedule a pickup of your Xfinity equipment by a UPS team member to … They are correct, that once the equipment is returned, ...
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